Terms and Conditions

01Booking and Confirmation

A booking is confirmed when the Client signs the event agreement and Justin Dietz countersigns it. Submitting an inquiry, completing the Music Planner, or returning a client-signed agreement begins the review process and does not independently reserve the event date.

The confirmed agreement identifies the event date, location, service hours, included services, and total fee.

02Services and Event Pricing

DJ Eternal will provide the DJ, MC, equipment, and entertainment services described in the event agreement. Setup and teardown are included in the quoted fee. Wireless microphones, dance lighting, ceremony sound, and other equipment or services are included when listed in the agreement.

Pricing is established individually by Justin Dietz for each booking. The Client agrees to pay the total fee shown in the agreement. Once signed, any change to the price or service scope requires a written amendment accepted by both parties.

There are no additional service charges or overtime fees for the agreed event. The scheduled end time remains in effect unless Justin approves an extension and the venue permits it. An approved extension for the same event carries no overtime fee. Additional events or services outside the agreed scope require a separate written agreement.

03Payment Terms

No deposit is required. Full payment must be received no later than seven (7) calendar days before the event date. The specific payment due date will appear in the event agreement.

For bookings confirmed fewer than seven calendar days before the event, full payment is due upon booking confirmation and before services begin.

Preferred payment methods are Cash, Check, or Venmo. Venmo payments should be sent to @Justin-Dietz-11. Include the Client’s name and event date in the payment note. Contact Justin to confirm check-payee information and arrange delivery of cash or check payments.

Signing the agreement, submitting the Music Planner, selecting a payment method, or opening the Venmo link does not submit a payment. A returned, reversed, or unsuccessful payment remains outstanding.

If payment becomes overdue, DJ Eternal will provide written notice and a reasonable opportunity to resolve the balance before the event. DJ Eternal may suspend preparation or cancel the booking if payment remains outstanding after the deadline stated in that notice. Any refund or retained amount will be handled under Section 6.

04Music Planner and Event Details

The Music Planner is used to coordinate song selections, special dances, announcements, names and pronunciations, timelines, and other event preferences.

The Client is responsible for supplying accurate information and completing requested planning details by the deadline agreed upon with Justin. Essential selections, including ceremony music and special-event songs, should identify the correct artist, recording, and version.

DJ Eternal will use the Client’s preferences to guide the event while exercising professional judgment regarding mixing, timing, transitions, and the order of general dance-floor music. Clearly identified “Do Not Play” selections will be honored. Guest requests are subject to the Client’s instructions, music availability, event suitability, and available performance time.

Changes to songs or planning preferences do not change the signed contract’s price, event date, location, service hours, or scope. Changes to those contract terms require written approval from both parties. Time-sensitive or last-minute changes should be communicated directly to Justin.

05Venue Access, Setup, and Safety

The Client will coordinate with the venue to provide access at the agreed setup time, a suitable equipment area, appropriate electrical service, and reasonable access for loading, setup, and teardown.

The Client will disclose venue restrictions affecting the performance, including sound limits, curfews, access limitations, equipment requirements, and restrictions on lighting or effects. DJ Eternal will identify any specific setup or power requirements in advance.

Outdoor events require a safe, dry, and adequately sheltered performance area. The Client and venue should establish a suitable backup location for adverse weather.

DJ Eternal may pause, relocate, or stop services when unsafe conditions, severe weather, electrical hazards, threatening behavior, or venue instructions make continued performance unsafe or prohibited. When practical, Justin will first work with the Client or designated event contact to resolve the issue. Any refund or credit will reflect the services provided, the cause of the interruption, and applicable law.

06Cancellation and Refunds

The Client must communicate a cancellation in writing directly to Justin using the contact information provided in the event agreement. Deleting planner information or changing an event entry does not constitute cancellation notice.

Any cancellation fee or nonrefundable amount must be expressly stated in the event agreement and accepted by the Client before signing. These Terms and Conditions do not establish an automatic cancellation penalty.

Unless the signed agreement contains a different, expressly accepted cancellation policy, payments for services that will not be provided will be refunded. Deductions for completed planning services or nonrecoverable third-party expenses are permitted only when the charges and their treatment upon cancellation were agreed to in writing in advance and are permitted by applicable law.

DJ Eternal will provide an itemized explanation of any amount retained and any refund due.

07Rescheduling and Event Changes

Requests to change the event date, venue, or service hours must be submitted directly to Justin in writing. Rescheduling depends on availability and becomes effective when both parties accept the revised agreement.

Payments already received will be credited toward the rescheduled event. Any proposed change to the total fee must be disclosed and accepted in writing before the revised booking is confirmed.

If a mutually acceptable replacement date cannot be arranged, the cancellation and refund provisions in Section 6 will apply. A request to reschedule does not automatically change the original booking.

08DJ Unavailability and Events Beyond Either Party’s Control

If Justin becomes unable to perform because of illness, injury, or another unexpected circumstance, DJ Eternal will promptly notify the Client and make reasonable efforts to arrange a qualified replacement at no additional cost, subject to the Client’s approval.

If the Client declines the replacement, or a suitable replacement cannot be arranged, DJ Eternal will refund all payments received for an event at which DJ Eternal provides no services. If services have already begun, payments attributable to the unperformed portion will be refunded.

If severe weather, a natural disaster, a government restriction, an emergency venue closure, or a comparable circumstance beyond either party’s reasonable control prevents the event, both parties will first consider rescheduling. If rescheduling is impractical, payments for unperformed services will be refunded, subject only to any lawful deductions expressly authorized under Section 6.

09Equipment and Conduct

Equipment may be handled or operated only by Justin or personnel he authorizes. The Client will assist in keeping drinks, food, and unauthorized persons away from equipment and maintaining a safe performance area.

Each party remains responsible for loss or damage caused by its own negligence or intentional misconduct. The Client is responsible for damage caused by others only to the extent the Client is legally responsible for that damage. Ordinary equipment wear, equipment failure unrelated to Client conduct, and damage caused by DJ Eternal are excluded from the Client’s responsibility.

DJ Eternal will provide documentation supporting any request for reimbursement.

10Electronic Signatures and Contract Copies

The Client may complete, sign, and return the agreement electronically through the website. By entering a legal name and selecting the signature acceptance statement, the signer intends to sign the displayed agreement and confirms that they are the Client or are authorized to sign for the Client.

Electronic signing is optional. The Client may contact Justin to arrange paper signing or request a paper copy at no additional charge. The separate electronic-record disclosure explains access requirements, delivery preferences, and how to withdraw consent to future electronic delivery.

The Client will receive access to a copy of the completed agreement. Changes made in the Music Planner after signing will not alter the signed record. Contract amendments require separate acceptance by both parties.

11Event Information and Promotional Permission

Information submitted through the agreement and Music Planner will be used to plan the event, communicate about the booking, and maintain the event record. The Client should keep private access links secure and submit only information relevant to the event.

Signing the service agreement does not authorize promotional messages or grant DJ Eternal permission to use the Client’s name, image, event photographs, or video for advertising. Any such permission will be requested separately.

12Complete Agreement and Applicable Rights

The signed event agreement, these Terms and Conditions, and any written amendments accepted by both parties form the complete agreement for the booked services.

If an event-specific provision conflicts with these general terms, the event-specific provision accepted by both parties will control, subject to applicable law. Later website updates will not change an existing signed agreement.

Both parties agree to communicate promptly and make a good-faith effort to resolve concerns. Nothing in this agreement limits rights or remedies that applicable law makes nonwaivable. If a provision is found unenforceable, the remaining provisions will continue to apply to the extent permitted by law.